Frequently Asked Questions

Here are some of our most frequently asked questions. If you can’t find the answer you’re looking for, please get in touch with us directly and we’d be happy to help.

Why is my faucet dripping?


Over time, the washers and seals within your faucet can wear down and may need to be repaired or replaced. This is usually a very simple and quick fix, so don’t put it off any longer – call in Pridemark Plumbing and we’ll get it sorted for you!

Why has the pressure in my shower dropped?


Low pressure can be caused by damaged or clogged pipes, wear and tear to the shut off valve, or a leak elsewhere in the system. Whatever the cause, a drop in water pressure is a warning sign that something’s not quite right. Our experienced specialists can quickly diagnose the problem and advise you about your options.

Can I ignore my running toilet?


You might be able to get used to the sound of running water, but did you know that a running toilet can add as much as $100 to your annual water bill? At Pridemark Plumbing, we can easily repair or replace your flushing mechanism at very little cost, saving you water, money and sleepless nights!

What can I do to avoid clogged drains?


One of the main things you can do is be careful about what you’re putting down the drain or garbage disposal. In the kitchen, you should avoid too much oil, fat and grease going down the drain, as well as high fiber foods.
In the bathroom, the cause is likely to be an accumulation of hair or soap residue. Regularly using a liquid or gel drain cleaner can help to reduce this build up, but it’s worth calling Pridemark Plumbing to help clear any larger or more stubborn blockages so that you don’t cause yourself further problems.

Why can’t I just fix a leak myself?


It can be tempting to try and save time and money by fixing your plumbing problems yourself, but many seemingly superficial issues are an indication of a more serious problem elsewhere in the system. You may well be able to fix a leak or clear a drain and solve the problem for a period of time, but if you haven’t dealt with the root cause, you will eventually end up with a much more extensive and costly repair job on your hands.


By calling in Pridemark Plumbers to properly diagnose and target the problem, and to carry out any necessary repairs or replacements to the highest professional standards, you can save far more money and disruption in the long run.

I don’t trust plumbers. Why should I trust you?


Maybe you’re used to unreliable tradespeople who overcharge for patch-up jobs that don’t last, and leave your home in a state of disarray when they’re finished. We pride ourselves on being different. At Pridemark Plumbing, the health and safety of you and your family is our top priority. We look after you through safe, appropriate and high quality plumbing installations and repairs, as well as our 24 hour emergency service, and we are always on hand if you have any concerns about your plumbing and gas appliances.




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Pridemark Plumbling is a family-owned Surprise business, and our top priority is to provide a superior quality of service to the residents and businesses of West Valley. Our work meets the highest industry standards, and we will always leave your property in a better condition than we found it. That’s a promise.